This Privacy Policy explains how VTUPayLinker Data collects, uses, stores, and protects your information when you use our website, mobile application, or digital services. By using VTUPayLinker Data, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following information when you register, login, make transactions, or use our services:
- Your name, phone number, email address, and account details.
- Transaction details such as airtime, data, cable, electricity, wallet funding, and payment records.
- Device information, browser type, IP address, and usage activity.
- Payment confirmation details from banks, payment gateways, or wallet services.
2. How We Use Your Information
Your information is used to:
- Create and manage your VTUPayLinker Data account.
- Process airtime, data, bill payment, wallet, and other VTU-related transactions.
- Send transaction receipts, alerts, support messages, and service updates.
- Improve our platform security, performance, and customer experience.
- Prevent fraud, unauthorized access, and illegal activities.
3. Payment and Wallet Security
VTUPayLinker Data does not store your full bank card details. Payments are processed through secure third-party payment providers. Wallet transactions are monitored to prevent unauthorized use, fraud, and suspicious activities.
4. Sharing of Information
We do not sell your personal information. However, we may share limited information with trusted third-party service providers when necessary to complete your transactions, verify payments, provide customer support, or comply with legal requirements.
5. Data Protection
We use reasonable technical and administrative security measures to protect your personal data from unauthorized access, misuse, loss, or disclosure. However, no online platform can guarantee 100% security, so users are encouraged to keep their login details and PIN confidential.
6. User Responsibilities
As a user of VTUPayLinker Data, you agree to:
- Provide accurate account and transaction information.
- Keep your password, PIN, and login details private.
- Report suspicious transactions or unauthorized access immediately.
- Use the platform only for lawful purposes.
7. Cookies and Tracking
We may use cookies or similar technologies to improve website performance, remember user preferences, analyze traffic, and improve service delivery. You may disable cookies in your browser, but some features may not work properly.
8. Account Deletion
You may request account deletion by contacting our support team. Some transaction records may be retained where required for security, audit, fraud prevention, or legal compliance.
9. Children’s Privacy
VTUPayLinker Data is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If such information is discovered, we may delete it from our records.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date. Continued use of our services means you accept the updated policy.
Contact Us
For questions, complaints, or privacy-related requests, please contact us through:
Email: support@vtupaylinker.com.ng
Phone: +2347055172811
Website: www.vtupaylinker.com.ng